Mastering Operational Excellence Through a Protocolo Operacional Padrão (POP)
In any successful organization, consistency, quality, and efficiency are not achieved by chance—they are the result of well-defined systems and procedures. One of the most effective tools for ensuring operational excellence is the Protocolo Operacional Padrão (POP), which translates to Standard Operating Procedure (SOP) in English. Though the term originates from Portuguese-speaking regions, particularly Brazil, … Read more